Privacy Policy

At Rasam Tea, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us online.

1. Introduction

Welcome to Rasam Tea. By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through payment gateways)

Non-Personal Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Tracking Data

3. How We Use Your Information

• Process and fulfill orders
• Deliver products and services
• Provide customer support
• Send order updates and notifications
• Improve website performance and user experience
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional offers and updates (with your consent)

4. Payment Security

Rasam Tea does not store your complete payment card information. All online payments are processed securely through trusted third-party payment providers using industry-standard encryption and security measures.

5. Cookies & Tracking Technologies

Our website may use cookies to remember user preferences, improve website functionality, analyze website traffic, and enhance the overall user experience.

6. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may only be shared with:

• Shipping and logistics partners
• Payment processing providers
• Legal authorities when required by law
• Service providers assisting in website operations

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

8. Order Fulfillment & Delivery

To process and deliver your orders efficiently, we may share necessary shipping details such as your name, address, and contact number with our delivery partners.

9. Marketing Communications

With your consent, we may send promotional offers, product updates, new launches, and special discounts. You may unsubscribe at any time.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Your Rights

• Access your personal data
• Correct inaccurate information
• Request deletion of your information
• Withdraw marketing consent
• Request information about data processing

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.

14. Contact Us