Terms & Conditions

Welcome to Rasam Tea. By accessing and using our website, purchasing products, or placing orders through our platform, you agree to comply with and be bound by the following Terms & Conditions.

1. General

Rasam Tea reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.

2. Products & Pricing

• All products displayed on our website are subject to availability.
• Product images are for illustrative purposes only.
• Prices are listed in Indian Rupees (INR).
• All applicable taxes are included unless otherwise stated.
• Rasam Tea reserves the right to change prices without prior notice.

3. Orders

• Orders are confirmed only after successful payment verification.
• We reserve the right to refuse or cancel any order.
• Incorrect customer information may result in cancellation of the order.

4. Shipping & Delivery

• Orders are processed within standard business days.
• Delivery timelines may vary depending on location and courier availability.
• Delays due to unforeseen circumstances are beyond our control.

5. Returns & Refunds

• Food products are generally non-returnable once opened.
• Damaged or incorrect products must be reported within 48 hours of delivery.
• Approved refunds will be processed through the original payment method.

6. Payment

All payments are processed through secure payment gateways. Rasam Tea does not store sensitive payment information such as card details or banking credentials.

7. Intellectual Property

All website content including logos, text, graphics, product images, and designs are the property of Rasam Tea and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Rasam Tea shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

9. User Responsibilities

• Provide accurate and complete information.
• Use the website lawfully and responsibly.
• Not engage in fraudulent activities.

10. Privacy Policy

By using our website, you agree to the collection and use of information in accordance with our Privacy Policy.

11. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Meerut, Uttar Pradesh.

12. Contact Information